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Attribution Theory
The mental process of inferring the causes of people's behavior.
Situational Attribution
Explaining behavior based on external factors.
Dispositional Attribution
Explaining behavior based on internal personality traits.
Fundamental Attribution Error (FAE)
The tendency to overestimate dispositional factors and underestimate situational factors when evaluating others.
Self-Serving Bias
The tendency to attribute our successes to internal factors and our failures to external factors.
Actor-Observer Bias
The tendency to attribute our own behavior to the situation while attributing others' behavior to their personality.
Just-World Phenomenon
The belief that the world is fair and people get what they deserve.
Prejudice
An unjustifiable (and usually negative) attitude toward a group and its members.
Stereotype
A generalized belief about a group of people.
Discrimination
Unjustifiable negative behavior toward a group.
In-group Bias
The tendency to favor our own group over the out-group.
Scapegoat Theory
Prejudice offers an outlet for anger by providing someone to blame.
Aggression
Any physical or verbal behavior intended to hurt or destroy.
Frustration-Aggression Principle
Frustration creates anger, which can generate aggression.
Social Scripts
Culturally modeled guides for how to act in various situations.
Altruism
The unselfish regard for the welfare of others.
Bystander Effect
The tendency for any given bystander to be less likely to give aid if other bystanders are present.
Diffusion of Responsibility
We assume someone else will handle an emergency.
Theories of Helping
Frameworks explaining why people help one another.
Social Exchange Theory
Our social behavior is an exchange process to maximize benefits and minimize costs.
Reciprocity Norm
An expectation that people will help those who have helped them.
Proximity
Geographic nearness, a powerful predictor of friendship.
Mere Exposure Effect
Repeated exposure to novel stimuli increases liking of them.
Physical Attractiveness
The first thing we notice about others, associated with the halo effect.
Similarity
We like those who share our attitudes and beliefs.
Psychodynamic Perspective
Focuses on the unconscious mind and childhood experiences.
Id
The unconscious energy striving to satisfy basic drives.
Ego
The largely conscious part of personality that mediates between the id and reality.
Superego
Represents internalized ideals and provides standards for judgment.
Defense Mechanisms
The ego's methods of reducing anxiety by distorting reality.
Repression
Banishing anxiety-arousing thoughts from consciousness.
Regression
Retreating to an earlier, more infantile stage of development.
Reaction Formation
Switching unacceptable impulses into their opposites.
Projection
Attributing one’s threatening impulses to others.
Rationalization
Offering self-justifying explanations instead of the real reasons.
Displacement
Shifting impulses toward a more acceptable object.
Sublimation
Channeling frustrated impulses into productive activities.
Projective Tests
Tools used by psychoanalysts to reveal the unconscious.
Hierarchy of Needs
Maslow's theory that we must satisfy lower needs before higher ones.
Self-Concept
All our thoughts and feelings about ourselves.
Trait Perspective
Focuses on describing personality traits rather than their origins.
Big Five Factors
Traits measured by conscientiousness, agreeableness, neuroticism, openness, and extraversion.
Reciprocal Determinism
The interaction of behavior, internal cognition, and environment.
Self-Efficacy
One's sense of competence and effectiveness.
Locus of Control
Belief about the extent of control over events in one's life.
Drive-Reduction Theory
A physiological need creates a drive that motivates an organism to satisfy the need.
Incentive Theory
Behavior is motivated by internal drives and external incentives.
Arousal Theory
We seek an optimal level of arousal for performance.
Glucose
The form of sugar that circulates in the blood and triggers hunger.
Hypothalamus
The control center for hunger regulation.
James-Lange Theory
Arousal leads to the experience of emotion.
Cannon-Bard Theory
Arousal and emotion occur simultaneously.
Schachter-Singer Theory
Arousal and cognitive label lead to emotion.
Zajonc/LeDoux Theory
Some emotional responses happen instantly without conscious thought.
Lazarus Theory
Cognitive appraisal defines emotion.